Telecommunications service provider Syniverse, which routes 1 trillion messages annually for many of the world’s mobile phone carriers, has disclosed a five-year breach of its systems, which handle call metadata and text messages. Experts say the exposed data poses serious criminal and espionage risks.
Ransomware Attack Reportedly Cripples European Call Center
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GSS, the Spanish and Latin America division of Europe’s largest call center provider Covisian, has informed that it has been subjected to a ransomware attack, which froze its IT systems and crippled call centers across its Spanish-speaking customer base.